Australian Orders
We ship Australia-wide to all addresses, including PO Box, Parcel Locker, etc. The following shipping options available are listed below:
- Standard Shipping – Free (low cost / small products orders under $35 AUD) – Sent via standard Australia Post stamped mail, this shipping option has no tracking and support other than messages from Phipps Electronics to confirm the package has been dispatched to Australia Post.
- Parcel Shipping (higher cost / larger products orders over $35 AUD or Postage paid at checkout) – Sent via Australia Post Parcel Service or Courier Service, this shipping option has full tracking.
- Express Post – Sent via Australia Post Express Service, this shipping option has full tracking.
View the table below for shipping time estimates for Australian orders. These estimates are based on Australia Post's recent delivery performance and do not take into account any current disruptions which may affect delivery time.
| State | Stamped Postage | Parcel Post | Express Post |
| NSW | Up to 4 business days | 2 - 4 business days | 1 - 2 business days |
| VIC | 3 - 6 business days | 3 - 5 business days | 2 - 3 business days |
| QLD | 3 - 6 business days | 3 - 5 business days | 2 - 3 business days |
| SA | 4 - 7 business days | 4 - 6 business days | 2 - 3 business days |
| WA | 6 - 12 business days | 6 - 8 business days | 2 - 3 business days |
| TAS | 5 - 7 business days | 5 - 6 business days | 2 - 3 business days |
| ACT | 3 - 6 business days | 2 - 4 business days | 1 - 2 business days |
| NT | 7 - 12 business days | 7 - 10 business days | 3 - 4 business days |
New Zealand Orders
We ship to New Zealand, to all addresses, including PO Boxes. Packages shipped to New Zealand are sent through Australia Post with 2 shipping options available.
- Standard Parcel
- Express Parcel
View the table below for shipping time estimates for orders to New Zealand. These estimates are based on Australia Post's recent delivery performance and do not take into account any current disruptions which may affect delivery time.
| Country | Standard Parcel | Express Parcel |
| New Zealand | 7 - 12 business days | 5 - 8 business days |
International Orders
We ship to most countries worldwide, there may be limitations on the addresses they can be delivered based on each individual country. Orders are shipped by Australia Post, in the rare circumstance that Australia Post can't deliver to the selected country we will attempt to ship with another shipping service.
View the link below for shipping time estimates. These estimates are based on Australis Post's recent delivery performance and do not take into account any current disruptions which may affect delivery time.
CLICK HERE For Australia Post International Transit Times.
If you have any questions, please have a look at the customer service portal where you will find answers to many common questions, or you can reach out to us through the contact us page.
Relays
